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How did you first learn about our app?
What comes to your mind when thinking about our app?
Why did you choose us over the competition?
Which of the issues below was the biggest problem during your experience with the app?
Please describe the problem you encountered in more detail?
How is the navigation of the mobile application?
How do you feel about the new app design?
How does the app run after the updates?
What confused/annoyed you about the app?
is our app helping you achieve goals?
What goals have you achieved with this application?
What more functions would you like us to add?
How would you like to rate this new feature?
What feature did you expect but not find?
Which features didn’t work as expected?
Which feature do you use the least?
How would you rate the look and feel of the mobile app?
On a scale of 1 to 5, rate your experience using the application?
Would you recommend this app to your family and friends? & why?
What can we do to improve our application from your point of view?
How clear do you find our pricing?
How does the app compare with competitors?
Did you find what you were looking for?
If the pricing were to change, would you be happy to pay more? Why or why not?
What is your preferred type of communication?
How would you rate our support?
How would you define good customer service?
What’s the best customer service you’ve ever received? Why?
Did we solve/answer your issue/question? ( yes or no)
How much time did we take to address your concern?
Do you prefer to watch app on your phone or your laptop?
Do you prefer to shop on your phone or your laptop?
How likely are you to return to our website?
Do you want to understand any thing about our app?
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عنوان
Comapny 12345 South Main Street Anywhere
بريد إلكتروني
admin@elmasriaedu.com
هاتف
+20111142555
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